This resource is built for Virginia & West Virginia dealers and dealer sales representatives to support training, sales, and operations. Dealers may copy and paste approved graphics and information to share with customers, but this page itself is not intended for customer access.
Please ensure that we are notifying Britney Choate through email ,with me copied, whenever a repo or returned trailer is brought back to the lot without plates.
In these situations, there is a possibility the trailer may already be titled in another state (such as Virginia or North Carolina). If a trailer is already titled and then resold, it can take several months to have the title transferred back into the rental company’s name and reissued to the new customer.
Before proceeding with a sale under these circumstances, please confirm with Britney Choate that the trailer is cleared for resale.
Thanks, Dylan

Copyright © 2026 Dealer Playbook - All Rights Reserved.
for Virginia & West Virginia dealers and dealer sales representatives to support training, sales, and operations.
this page itself is not intended for customer access.
Tools & Resources for Success